Autohaus (Berkshire) Limited is committed to protecting your privacy. This policy explains what personal data we collect through our website, why we collect it, and how it is used.

Who we are

Our website address is: http://www.autohausonline.co.uk. We are a UK-based automotive garage and repair specialist operating in Berkshire. Autohaus (Berkshire) Limited is the data controller for any personal data collected via this website.

What we collect

When you submit an enquiry through our contact form, we collect your name and email address, your phone number if provided, any message or details you choose to include (such as your vehicle or the nature of your query), and your IP address and browser details, which are automatically captured for spam protection.

We process this data on the basis of legitimate interest — specifically, to respond to your enquiry and manage ongoing communications with you.

How we use your data

The information you provide is used solely to respond to your enquiry. We will not use your contact details to send unsolicited marketing communications. We do not collect, store, or process any vehicle or service history data through this website.

Cookies

This site may use basic cookies to support functionality and security. These do not store personal data and are not used for tracking or advertising purposes.

Embedded content from other websites

Some pages may include embedded content such as maps or videos. These behave in the exact same way as if the visitor has visited the other website directly, and may collect data about you, use cookies, or embed additional third-party tracking in accordance with their own privacy policies.

Who we share your data with

We do not sell or share your personal data with third parties. Enquiry data may pass through an automated spam detection service as part of our website platform’s standard processing.

How long we retain your data

Enquiry data is retained only for as long as necessary to respond to your query and manage any follow-up. We do not maintain customer accounts or comment histories on this website.

What rights you have over your data

Under UK GDPR, you can request a copy of any personal data we hold about you, ask us to correct inaccurate data, or request that we erase your data — unless we are required to retain it for legal or administrative reasons. To make a request, please use the contact form on our website.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date.